Health code inspections aren’t something to take lightly as they can have repercussions for your business.
If you want to make the health inspector happy every time as well as your customers, don’t make these restaurant health code violations.
In this article, we look at some common mistakes and ways to avoid them.
There are many common issues that you can steer clear of with a little training and effort.
Now let’s look at that health inspection.
You’ll find in most cities that your local health department will conduct health inspections anywhere from once to four times a year.
You want to be prepared every time by following the regulations every day of the year.
But, if you know your time is up, and the health inspector is on the way, review the regulations and your food standards to make sure you are protecting your restaurant.
You can use a tool called the HACCP (Hazard Analysis and Critical Control Points Plan) to prepare for your health inspection.
By using this system, you can identify points in your cooking process and kitchen areas where the risk of contamination is the greatest. In addition to the HACCP plan, you can take some additional steps to get ready.
Because anyone can pretend to be a health inspector, make sure you verify your inspector’s credentials. In most instances this person will volunteer them to you before you ask. If you are unsure, call the health department to verify. (tweet this)
Always be respectful of the health inspector. Treat this person as you would any guest in your restaurant. Give this person full access to your restaurant and space to do his/her work.
Stay with the inspector so you can view any violations. You may be able to correct some of your violations immediately, which is a bonus for you. Your health inspector will record this as fixed on the spot, so you aren’t getting an out of compliance score.
If you don’t understand the violation, ask for more information. Try not to be argumentative. Use your conflict resolution skills to get more information so you can resolve any issues.
You will get an inspection report from the health inspector, usually with grades attached.
Read this report very carefully. Go over it with your staff. Then, fix all of the violations you had immediately.
Your local newspaper often reports these violations (and its online version), so you want to make sure you fix them, so customers will keep showing up at your door.
While you can correct some of these immediately during the inspection, others may take you a bit longer. They may also require a re-inspection. So, don’t let too much time go in between the first inspection and the re-inspection. (tweet this)
If you had to change some things and were in violation be sure to provide ongoing training to your food staff. Verbal training as well as signs everywhere can help.
Getting dinged for health code violations can spell disaster for your restaurant, especially once word gets out.
You can bet your customers don’t want to eat in a dirty or otherwise unsatisfactory restaurant.
If you have any violations, fix them straight away. Make sure you know how each violation occurred and why. Talk to the offending staff members.
And, as we mentioned before, continue with your own ongoing surprise inspections.
Finally, if you don’t agree with a violation, you can always appeal it.
Take your health inspections as learning opportunities. After all, you don’t want to spread illness, and you want your customers to be safe.
By avoiding common health code violations, you can help solidify your success.
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