Restaurant Customer

Create Restaurant Ambassadors to Win at Word Of Mouth

Create Restaurant Ambassadors to Win At Word of Mouth

Word of mouth marketing is powerful, especially for restaurants. Here’s how to create restaurant ambassadors to win at word of mouth.

Continue Reading »

Do Consumers Really Like the Upsell

Do Consumers Really Like the Upsell?

You want to make sure your customers order more and increase the total ticket. But, do consumers really like the upsell? We look at that question today.

Continue Reading »

Surveying Your Customers - 10 Most Important Questions To Ask

10 Most Important Questions To Ask in A Restaurant Survey

Want to know what your customers think? Send a survey. Let’s look at survey your customers and the 10 most important questions to ask them.

Continue Reading »

Why Your Location Matters To Your Diners

Why Your Location Matters To Your Diners

You know that your concept, your menu and the level of customer service you provide diners dictates your success. But, did you know that where your restaurant is located concerns…

Continue Reading »

What Social Media Should You Be Using For Your Restaurant

What Social Media Should You Be Using For Your Restaurant

What social media should you be using for your restaurant? Let’s look at cost effective ways to build customer relationships through social media.

Continue Reading »

Why Charge Corkage And What's Too Much

Why Charge Corkage And What’s Too Much

Have you ever wondered about your pricing? Here’s why charge corkage and what’s too much so you can maintain customers and grow your bottom line.

Continue Reading »

10 Of The Most Laughable Customer Complaints

10 Of The Most Laughable Customer Complaints

You may think you’ve heard them all, but have you heard these 10 most laughable customer complaints? Some of them are so outrageous!

Continue Reading »

Does Great Customer Service Really Get You Customer Loyalty?

Does Great Customer Service Really Get You Customer Loyalty?

Have you ever asked yourself the question, “Does great customer service really get you customer loyalty?” We answer that question and tell you why.

Continue Reading »

How You Can Use Facebook To Connect With Customers

How You Can Use Facebook To Connect With Customers

Social media is a powerhouse platform full of opportunities for your restaurant. Here’s how you can use Facebook to connect with customers.

Continue Reading »

10 Menu Ideas That Could Improve Your Customer Experience

10 Menu Ideas That Could Improve Your Customer Experience

Are you on the lookout for ways to provide better service? Take a look at 10 menu ideas that could improve your customer experience.

Continue Reading »